StuBuddy (StudentBuddy) Privacy Policy

Effective Date: 1st January 2025

StuBuddy or StudentBuddy in full, developed by PolarBear Inc., is designed to provide students with quick access to academic details, schedules, and request workflows. We are committed to protecting your privacy while offering personalized services that help you manage your student journey.

1. Information We Collect

We may collect the following data to deliver StudentBuddy features and secure the experience:

• Profile Details:
  • Name, student ID, class, section, academic session, profile photo
  • Contact information (email, phone, guardian details)
• Academic Information:
  • Timetable, exam results, attendance summaries, class participation data
  • Homework or assignment records when submitted through the app
• Media & Attachments:
  • Photos uploaded by students (from camera or files)
  • Documents or images attached while creating tickets
• Geolocation:
  • Location captured only when students raise GatePass requests to validate departure/arrival points
• Usage Data:
  • Device details, app usage patterns, and logs for troubleshooting

2. How We Use Your Information

• Present relevant academic data, notifications, and exam results
• Support ticket creation with photo or document uploads
• Validate GatePass requests with geolocation data when provided
• Maintain secure access and prevent unauthorized use
• Improve StudentBuddy functionality and personalize the experience

3. Data Sharing & Disclosure

• We do NOT sell, rent, or share your personal information with any third party.
• Information is only accessible by authorized school staff and services required to support StudentBuddy.
• We may disclose data if required by law or to protect the safety of the platform.

4. Data Security

• Encrypted transmission and storage of sensitive data
• Role-based access controls and periodic security reviews
• Secure cloud infrastructure with monitoring and backups

5. Your Rights and Choices

• Update or correct personal data by contacting your school administrator
• Delete uploaded photos or documents within the app when supported
• Disable geolocation permissions on your device if you choose not to use GatePass features

6. Data Retention

We retain data only as long as it serves student services or as required by school policy or law.

7. Updates to this Policy

We may update this Privacy Policy occasionally. Significant changes will be announced within the app and on our website. Please review this policy periodically.

8. Contact Us

For questions about this Privacy Policy, email info@edubuddy.online or call 7703008988, 8449600067.
Office: B-8, Khapra Mohal, Kanpur Cantt-208004, U.P., India